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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kalen Wallin

March 3, 2026

5  out of  5
rating by Kalen Wallin
"Been using their renters insurance for years with no issues."
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Angela Sutton

February 28, 2026

1  out of  5
rating by Angela Sutton
"Have a nice life!"
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Linda Naeve

February 27, 2026

5  out of  5
rating by Linda Naeve
"Very happy with State Farm and our agent Shawn. Also a big thank you to Cody for helping me navigate my log in. Much appreciated!!!!"
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Jennifer Spellman

February 26, 2026

5  out of  5
rating by Jennifer Spellman
"Cody was incredibly helpful today getting us coverage and new insurance cards for new vehicle right away! Great service and much appreciated!!!"
We responded:
"Thank you for the 5 Star review Jennifer. It's an honor to work with your family!"
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Nikee Shrestha

February 25, 2026

5  out of  5
rating by Nikee Shrestha
"Cody was super helpful and process went very smoothly."
We responded:
"Appreciate the review Nikee. Our goal is to make insurance simple for our clients! Thank you!"
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nursey402

February 25, 2026

5  out of  5
rating by nursey402
"ok"
We responded:
"Thank you so much for providing our office with a review. Appreciate you!"
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Erika Johnson

February 23, 2026

5  out of  5
rating by Erika Johnson
"Very fast and helpful!"
We responded:
"Thank you for the review Erika. It always a pleasure working with you!"
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Peyton Schreiter

February 18, 2026

5  out of  5
rating by Peyton Schreiter
"Everyone at Shawn Kreifel’s office is so helpful and kind. They always respond to me quickly!"
We responded:
"Thank you for the review Peyton! It's an honor to work with you and Nick. We are here for you!"
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Connie Jelsma

February 13, 2026

5  out of  5
rating by Connie Jelsma
"Have had many years of excellent service. Great people to work with."
We responded:
"Thank you for the review Connie! So glad my dad connected us many years ago! We love working with amazing customers like you!"
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David Schmidt

February 3, 2026

5  out of  5
rating by David Schmidt
"Rossi is so helpful and positive; everyone at State Farm makes that which seems confusing, less so :)"
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Patricia Stauss

January 30, 2026

5  out of  5
rating by Patricia Stauss
"Very personable and took time in explaining things."
We responded:
"Thank you for the review Patti. Our goal is to makes sure we outline options, make it SIMPLE and get coverage set up to meet your needs before something happens and you need your State Farm Insurance! Appreciate you!"
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Andrew Rotert

January 29, 2026

5  out of  5
rating by Andrew Rotert
"Friendly and informative for my home and auto insurance"
We responded:
"Thank you for the 5 Star Review. Look forward to working together to ensure your coverage changes as your needs change and to help you build for your future. Appreciate you!"
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Fred

January 29, 2026

5  out of  5
rating by Fred
"I called Shawn's office to get a quote, I compared it to several others and decided to go with State Farm. I worked with Angie who was wonderful to work with. I had a technical issues with accessing my online account which took All State's Corporate tech support and Angie who both had to make changes on their side. I figured this is take a while but low and behold it was completed the same day. Angie even called me back to make sure I had online access, nice job, thanks!"
We responded:
"Appreciate the review Fred! We always say there is insurance and then there is Shawn Kreifels State Farm Insurance. We leverage the personal local office with the largest insurer behind us. Look forward to working together for many years!"
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Kathy H

January 27, 2026

5  out of  5
rating by Kathy H
"Friendly, helpful, and lower premiums"
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Denise Borgmann

January 19, 2026

5  out of  5
rating by Denise Borgmann
"So appreciate the staff at Shawn Kreifels State Farm office, they're always so pleasant and helpful. Thank you Josh for spending time with us going through all the details and options for our homeowners policy."
We responded:
"Thank you for the review Denise. We have worked together for my entire career, time flies!! Fortunate to have great clients like you to work with! Our team is always available to make sure your coverage keeps up with any new things that happen in your life."
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Brenna Paul

January 16, 2026

5  out of  5
rating by Brenna Paul
"Josh was very friendly, responsive, and attentive to detail. He was patient with all of my questions. I also appreciated that I was able to communicate mostly via text message."
We responded:
"Thank you Brenna our team strives to make insurance simple for you. Of course we love to see our clients in person but will leverage all communication sources, phone, email, text, zoom...to take care of our clients in a timely fashion!"
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Matt Johnson

January 15, 2026

5  out of  5
rating by Matt Johnson
"Great experience. Very helpful. Highly recommend"
We responded:
"Thank you for the review, Matt. Appreciate you and looking forward to working together!"
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KBrady

January 14, 2026

5  out of  5
rating by KBrady
"Shawn Kreifels and his team have been wonderful to work with! They've been very helpful, knowledgeable, and extremely quick to respond. We recently bundled home and auto insurance through State Farm and are now paying less for auto insurance for two vehicles than we were paying another insurance company for just a single car. Highly recommend!"
We responded:
"Thank you so much for the review. Our goal is to make insurance SIMPLE and help design the insurance program that meets your needs and your budget. Look forward to working together for many years!"
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Tad Hunt

January 5, 2026

5  out of  5
rating by Tad Hunt
"Great focus on building relationships. Detailed and positive never managed down previous carrier focused on SF and what it can do to meet our families needs"
We responded:
"We appreciate you and are excited to work with you family. Our agency prides itself on building relationships, educating on options to protect your family and reviewing your needs as your life changes. Looking forward to working together for many years!"
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Chelsea Nicholson

December 31, 2025

5  out of  5
rating by Chelsea Nicholson
"Josh made things a breeze and we are saving a whopping $206/month on our car insurance. Absolutely insane. We also bundled home and are saving $500 for the year. Everything was easy and not pushy."
We responded:
"Thank you for the 5-star review Chelsea! We are so glad we were able to get the coverage you need at a great price. Look forward to working together!"
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Tricia Allen

December 30, 2025

5  out of  5
rating by Tricia Allen
"Josh is great. Saved us a bunch of money. At Fallbrook, go check them out."
We responded:
"Thank you for the review Tricia! Our team appreciates you and we love setting our clients up with the coverage they need at a great price! Thanks for stopping in today!"
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Kevin Sheen

December 30, 2025

5  out of  5
rating by Kevin Sheen
"The team at Shawn Kreifels has been great. They worked with us to get us the coverage we need, while also finding us significant financial savings compared to our previous provider."
We responded:
"Thank you for your 5-star review Kevin! My State Farm team and I are happy to be your good neighbor and look forward to working with you for many years to come!"
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Leann Galusha

December 22, 2025

5  out of  5
rating by Leann Galusha
"Cody was very professional, informative and helpful with my questions. He responded in a timely manner."
We responded:
"Thank you for the 5-Star review Leann. We greatly appreciate you! We are here to help however we can. "
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David Steiner

December 19, 2025

5  out of  5
rating by David Steiner
"Angie was professional and ultra-helpful helping me sort out adding a new vehicle while temporarily keeping the old one on policy until sold. Even took additional changes in stride when I called back with a forgotten address update on one of our drivers an hour later. Thanks!"
We responded:
"Thank you for the 5 Star review David! Thank you for the feedback as we aim to deliver extraordinary customer service! We have worked together for a long time and appreciate you and your family! "
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Tyler Van Winkle

December 11, 2025

5  out of  5
rating by Tyler Van Winkle
"Wonderful customer service and helped me decide what is best based on affordability and to have enough coverage for the unknowns in life. Would highly recommend them!!!"
We responded:
"Thank you for the review Tyler! Our team is here to help set up your risk management program and plan for your future. We provide options so you can select the coverage that meets your needs and fits you budget for those unforeseen situations and position you for the future. We appreciate you! "