Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Garret moudry

Garret moudry

March 25, 2024

5  out of  5 rating by Garret moudry
"Leaving a review on behalf of Rossi. Rossi has been the most supportive, knowledgeable, and the most helpful to us. Rossi is always going above and beyond. Will continue to stay insured with State Farm, with employees like Rossi!"
Profile photo of Shelby Burch

Shelby Burch

March 22, 2024

5  out of  5 rating by Shelby Burch
"I was looking for renters and auto insurance, and Cleve was so helpful! I was able to compare quotes and find rates that worked well within my budget. Overall, it was an easy process. Thank you, Shawn Kreifels State Farm!"
Profile photo of Gina Germer

Gina Germer

March 6, 2024

5  out of  5 rating by Gina Germer
"Recently, we were looking for a new insurance company for home and auto policies for our family. We decided on Shawn Kreifels and State Farm. Shawn and Monica made our experience with changing insurance companies a positive one. All of our questions and concerns were addressed timely and the transition was an easy one. Thanks to Shawn and his team for top notch customer service."
Profile photo of Susan Hoover

Susan Hoover

February 3, 2024

5  out of  5 rating by Susan Hoover
"Rossi was a great help getting me set up renters insurance for my elderly parent. I got a quote quickly and was able to finalize and pay efficiently!"
Profile photo of Jason Benes

Jason Benes

January 26, 2024

5  out of  5 rating by Jason Benes
"Shawn and the staff always answer any questions I have and do a great job following up with me."
Profile photo of Darin Baumgartner

Darin Baumgartner

January 16, 2024

5  out of  5 rating by Darin Baumgartner
"Went over insurance coverages with Shawn. I had a lot of questions and he made sure to answer them all. Friendly people to work with."
Profile photo of Ryan Hoover

Ryan Hoover

January 16, 2024

5  out of  5 rating by Ryan Hoover
"Came in and went over insurance coverages for my small business with Shawn. He answered all of my questions and I felt confident in the answers he provided. Everyone in the office was very nice."
Profile photo of Melissa Delaney

Melissa Delaney

January 16, 2024

5  out of  5 rating by Melissa Delaney
"I recently switched my State Farm Insurance office to Shawn Kreifels from an out of town office that I had been with for 13 years. I have been wanting to have a more local agency for practicality and access but was really dreading switching because of the issues that I was anticipating…I am beyond thrilled with the transition. All of my questions have been answered and the professionals that work with Shawn are knowledgeable and have made my experience extremely pleasant. Huge shout out to Rossi S. for holding my hand every step of the way…5 star rating in every capacity!"
Profile photo of Kristen Crandall

Kristen Crandall

January 16, 2024

5  out of  5 rating by Kristen Crandall
"Great group of people that truly care"
Profile photo of Nikki DeBoer

Nikki DeBoer

December 19, 2023

5  out of  5 rating by Nikki DeBoer
"Courtney is A Mazing! Thanks for all u do!"
Profile photo of Lygia Berney

Lygia Berney

November 3, 2023

5  out of  5 rating by Lygia Berney
"Everyone is super helpful and really nice"
Profile photo of Spencer Nelson

Spencer Nelson

March 23, 2023

5  out of  5 rating by Spencer Nelson
"Shawn has provided us a number of products over many years! Have always been satisified with the insurance we have and timely response when we ever have to make a claim!"
Profile photo of Angie Dougherty

Angie Dougherty

March 7, 2023

5  out of  5 rating by Angie Dougherty
"Shawn has been so great to work with. We have always used State Farm. We switched agents when ours retired and he made that process absolutely seamless! Shawn goes above and beyond for us to make sure we are getting the maximum benefit out of our policies. I don’t feel like he’s ever trying to “up sale” on something we don’t need while keeping us informed on the best policy for our needs. He will check in with us to see if we need anything and even asks about our kids! If you’re in the market for a new agent, Shawn will take very good care of you!"
Profile photo of wanda Holbrook

wanda Holbrook

March 7, 2023

3  out of  5 rating by wanda Holbrook
"People really nice and helpful insurance to expensive"
Profile photo of Cindy Johnson

Cindy Johnson

January 6, 2023

5  out of  5 rating by Cindy Johnson
"My family has had the pleasure of working with Shawn Kreifels and State Farm for over a decade. We have always received excellent service and support. I would recommend this agency to anyone who needs insurance."
Profile photo of jenny tran

jenny tran

November 10, 2022

5  out of  5 rating by jenny tran
"Genius marketing, thank you for the Scooter's gift card. I'll definitely keep you in mind for any coverage I might need in the future."
Profile photo of thesnakepit81


October 28, 2022

5  out of  5 rating by thesnakepit81
"They made switching to State Farm from my previous Insurance Company effortless. Helpful and friendly agents and staff. Saved money on my car insurance!"
Profile photo of Ann Dohmen

Ann Dohmen

August 29, 2022

5  out of  5 rating by Ann Dohmen
"I moved to State Farm after connecting with Shawn, as he made me feel like I was a priority. Which coming from my previous independent insurance agent, was a great positive change. I have had consistent, top notch service with every question I've asked or claim I have had to file. I will recommend Shawn any day of the week, he's got you covered!"
Profile photo of Jeff Weber

Jeff Weber

August 16, 2022

5  out of  5 rating by Jeff Weber
"Shawn has been our agent for over 20 years now and he has always answered or returned an email or call the same day. We have had a home owners and an auto claim both during that time and Shawn did a great job of walking us through it - even answering some questions unrelated to the insurance claim. He does a great job of making sure you understand all of your options and will help you adjust appropriately with whatever life change happens."
Profile photo of Katheryn Ross

Katheryn Ross

October 25, 2021

5  out of  5 rating by Katheryn Ross
"Always answers questions on the first call. Shawn is a great representative of State Farm and Insurance Agents as well. My husband and I appreciate Shawn and his Agency."
Profile photo of James Admiraal

James Admiraal

August 4, 2021

5  out of  5 rating by James Admiraal
"I had a great experience setting up a renter's insurance policy with Monica. She was very professional and provided me with lots of useful information throughout the process. I highly recommend Shawn Kreifels and his team because they make it easy to get solid coverage at a reasonable price."
Profile photo of Alisa Austin

Alisa Austin

July 22, 2020

5  out of  5 rating by Alisa Austin
"Shawn and his team made our transition to our new home so easy and effortless. He is quick to respond with any questions we had and got everything set up quickly and efficiently. Highly recommended!!"
Profile photo of Amber Moritz

Amber Moritz

April 28, 2020

5  out of  5 rating by Amber Moritz
"Great guy great insurance"
Profile photo of mick stephens

mick stephens

February 15, 2020

5  out of  5 rating by mick stephens
"Quick and Responsive to my needs! Everything has been handled through the phone calls! Easy 'nuff"
Profile photo of Olivia Scott

Olivia Scott

February 14, 2020

5  out of  5 rating by Olivia Scott
"Shawn, Courtney and everyone at this office has been extremely helpful EVERY time we call or stop by. We have been with Shawn for over 16 years and we have always received outstanding support."