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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Susan Portsche

June 24, 2026

5  out of  5
rating by Susan Portsche
"Offered various ways I could file a claim for a cracked windshield in my car. Offered to transfer me to claims. Very helpful."
We responded:
"Thank you for the review Susan! It's never any fun to have a claim but our local office aims to make it as simple as possible and is here to assist through the process for our clients when something happens. Appreciate you!"
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Quinton Flanscha

June 23, 2026

5  out of  5
rating by Quinton Flanscha
"Awesome service. Called today and had everything I needed taken care of."
We responded:
"So glad we were able to assist you in your transition to Nebraska. Appreciate your review and look forward to working with you!"
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Michael Gleason

June 18, 2026

5  out of  5
rating by Michael Gleason
"Kreifels State Farm has been excellent to work with, their team is well experienced and knowledgeable. They always have their clients best interest at mind."
We responded:
"Thank you so much for the Google review. Love it when our feedback is in congruence with our mission. Always looking to provide our clients with the information they need to design their coverage to meet their unique situation! Appreciate you!"
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Astra Iesalnieks

June 18, 2026

5  out of  5
rating by Astra Iesalnieks
"Very courteous, helpful and knowledgeable. My car sustained extensive damage in an accident and all repairs and expenses were settled in a timely manner."
We responded:
"Thank you so much for the review. Our goal is to make the claim process as seamless as possible for our clients. We appreciate you!"
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Ashley Luma

June 17, 2026

5  out of  5
rating by Ashley Luma
"Always so happy to help! Customer service is great!"
We responded:
"Thank you for the Google review Ashley. It's an honor to work with you and your family. We appreciate you!"
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Greg Saylor

June 16, 2026

5  out of  5
rating by Greg Saylor
"All information asked for was completed in a timely and professional manor."
We responded:
"Thank you so much for the Google review Greg. We aim to make insurance simple for our clients while setting them up with the coverage that best meets their individual needs. Appreciate you!"
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Fariha mohmand

June 8, 2026

5  out of  5
rating by Fariha mohmand
"The kindness and caring behaviors they have with clients made me happy that is why I am offering them to my client through my job , Great Job well done"
We responded:
"Thank you Fariha! We treat our customers like family and help them select the coverage that best suits their needs. Appreciate you and your awesome feedback!"
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Angie Koziol

June 5, 2026

5  out of  5
rating by Angie Koziol
"Great & quick feedback and honesty is a plus!"
We responded:
"Thank you for the Google review Angie. We aim to respond quickly and will always give you straightforward, honest information as we look out for our clients' best interests. Appreciate you!"
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Dana Wondercheck

June 4, 2026

5  out of  5
rating by Dana Wondercheck
"Love my State Farm agent and his staff. Always friendly, helpful and caring."
We responded:
"We love you Dana! We've been through a lot over the past 20+ years and honored to protect you and your family! Cheers to the next 20!"
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elijah hayes

June 3, 2026

5  out of  5
rating by elijah hayes
"Shawn Kreifels provided me lots of great information and answered all my questions effectively!"
We responded:
"elijah, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Shawn Kreifels’s Team—we are always here to help!"
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Nick Lenzen

May 21, 2026

5  out of  5
rating by Nick Lenzen
"Staff are friendly, professional, and easy to communicate with. Staff provides excellent service."
We responded:
"We strive to provide excellent customer service and make insurance easy. Appreciate you and the review!"
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Beth Cunningham

May 20, 2026

5  out of  5
rating by Beth Cunningham
"It was easy to update, and Rossi was incredibly helpful and patient through all my questions."
We responded:
"Appreciate you Beth - Thank you so much for the Google Review! We are always here to help and answer any questions you may have. "
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BethanyCC

April 28, 2026

5  out of  5
rating by BethanyCC
"Beau has been exceedingly helpful with our upcoming move to Nebraska from out of state. He coordinated our home and auto insurance. It is nice to know it is done right the first time.
Great Job!"
We responded:
"Appreciate you for the Google Review Rick. We know moving to another state takes a lot of coordination. We aim to make the insurance transition as seamless as possible for our clients. Welcome to Lincoln, we look forward to working together!"
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Shun Sato

April 22, 2026

5  out of  5
rating by Shun Sato
"(English)
Beau, who works here, picked up our online application and handled it quickly. He also offered us a lower price than the one shown when we applied online. Later, when I went to the store in person to set up credit card autopay, a different staff member helped me, and that person was also very kind.

(Japanese, 日本語)
ここに所属しているBeauさんは、私たちのオンライン申請を拾い上げてくれて、迅速に対応してくれました。加えて、オンラインで申請したときよりも安い額で提示してくれました。クレジットカードのautopayを申請するときに直接店舗にいった際は別のスタッフでしたが、その方も親切に対応してくれました。"
We responded:
"Thank you for the review. Our office aims to make insurance simple and we always work to make sure you have the coverage and all discounts available to you. Apperciate you! "
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Tiffany Beiermann

April 22, 2026

5  out of  5
rating by Tiffany Beiermann
"Accurate and quick service every time we need it. Great to work with!"
We responded:
"Thank you so much for the review. It's an honor to work with you and your family. Lots of history there :) I appreciate you!"
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Max

April 2, 2026

5  out of  5
rating by Max
"Always very professional and most helpful."
We responded:
"Thanks again Max - We appreciate the review and aim to make insurance easy! Appreciate you!"
Profile photo of Ronald Todd-Meyer

Ronald Todd-Meyer

March 19, 2026

5  out of  5
rating by Ronald Todd-Meyer
"We have had excellent service with Shawn Kreifels agency with our home and auto insurance."
We responded:
"Awesome! Thank you so much for the 5 star review. We aim to provide top notch service. Appreciate working together over the years! "
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Jeanie Weber

March 11, 2026

5  out of  5
rating by Jeanie Weber
"Everyone in Sean's office are knowledgeable, professional and personable. Much appreciated."
We responded:
"Jeanie, thank you for the 5-star review. It is always a pleasure working with you! Our team strives to be the best! Thank you!"
Profile photo of Andrew Olsen

Andrew Olsen

March 7, 2026

5  out of  5
rating by Andrew Olsen
"I can’t recommend this insurance company enough. He helped me and my family find the right coverage and honestly saved us from what could have been generational debt. He took the time to explain everything clearly, made sure we understood our options, and genuinely looked out for our best interests instead of just trying to sell us something cheap.

If you’re looking for someone who actually cares about protecting families and doing right by his clients, I highly recommend reaching out to him and his team."
We responded:
"Thank you so much for the review Andrew! As you know, we believe in developing meaningful relationships with our clients and discussing all of the options available before something happens so you know what to expect when the unexpected happens. Appreciate you and your family!"
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Carson Protaskey

March 7, 2026

5  out of  5
rating by Carson Protaskey
"Shawn saved me and my family from generational debt when my house burned down. I could never thank him enough. If you need insurance, talk to this guy."
We responded:
"Thank you so much for the review. You know we are always here for you. Appreciate you!"
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Kalen Wallin

March 3, 2026

5  out of  5
rating by Kalen Wallin
"Been using their renters insurance for years with no issues."
We responded:
"Kalen - thank you so much for the review. We appreciate your business!"
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Linda Naeve

February 27, 2026

5  out of  5
rating by Linda Naeve
"Very happy with State Farm and our agent Shawn. Also a big thank you to Cody for helping me navigate my log in. Much appreciated!!!!"
We responded:
"So happy we connected and were able to help you and Jim! Love all of our Fallbrook Neighbors :) Thanks again! Appeciate you!"
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Jennifer Spellman

February 26, 2026

5  out of  5
rating by Jennifer Spellman
"Cody was incredibly helpful today getting us coverage and new insurance cards for new vehicle right away! Great service and much appreciated!!!"
We responded:
"Thank you for the 5 Star review Jennifer. It's an honor to work with your family!"
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Nikee Shrestha

February 25, 2026

5  out of  5
rating by Nikee Shrestha
"Cody was super helpful and process went very smoothly."
We responded:
"Appreciate the review Nikee. Our goal is to make insurance simple for our clients! Thank you!"
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nursey402

February 25, 2026

5  out of  5
rating by nursey402
"ok"
We responded:
"Thank you so much for providing our office with a review. Appreciate you!"