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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Spencer Nelson

March 23, 2023

5  out of  5 rating by Spencer Nelson
"Shawn has provided us a number of products over many years! Have always been satisified with the insurance we have and timely response when we ever have to make a claim!"

Angie Dougherty

March 7, 2023

5  out of  5 rating by Angie Dougherty
"Shawn has been so great to work with. We have always used State Farm. We switched agents when ours retired and he made that process absolutely seamless! Shawn goes above and beyond for us to make sure we are getting the maximum benefit out of our policies. I don’t feel like he’s ever trying to “up sale” on something we don’t need while keeping us informed on the best policy for our needs. He will check in with us to see if we need anything and even asks about our kids! If you’re in the market for a new agent, Shawn will take very good care of you!"

wanda Holbrook

March 7, 2023

3  out of  5 rating by wanda Holbrook
"People really nice and helpful insurance to expensive"

Cindy Johnson

January 6, 2023

5  out of  5 rating by Cindy Johnson
"My family has had the pleasure of working with Shawn Kreifels and State Farm for over a decade. We have always received excellent service and support. I would recommend this agency to anyone who needs insurance."

jenny tran

November 10, 2022

5  out of  5 rating by jenny tran
"Genius marketing, thank you for the Scooter's gift card. I'll definitely keep you in mind for any coverage I might need in the future."


October 28, 2022

5  out of  5 rating by thesnakepit81
"They made switching to State Farm from my previous Insurance Company effortless. Helpful and friendly agents and staff. Saved money on my car insurance!"

Ann Dohmen

August 29, 2022

5  out of  5 rating by Ann Dohmen
"I moved to State Farm after connecting with Shawn, as he made me feel like I was a priority. Which coming from my previous independent insurance agent, was a great positive change. I have had consistent, top notch service with every question I've asked or claim I have had to file. I will recommend Shawn any day of the week, he's got you covered!"

Jeff Weber

August 16, 2022

5  out of  5 rating by Jeff Weber
"Shawn has been our agent for over 20 years now and he has always answered or returned an email or call the same day. We have had a home owners and an auto claim both during that time and Shawn did a great job of walking us through it - even answering some questions unrelated to the insurance claim. He does a great job of making sure you understand all of your options and will help you adjust appropriately with whatever life change happens."

Katheryn Ross

October 25, 2021

5  out of  5 rating by Katheryn Ross
"Always answers questions on the first call. Shawn is a great representative of State Farm and Insurance Agents as well. My husband and I appreciate Shawn and his Agency."

James Admiraal

August 4, 2021

5  out of  5 rating by James Admiraal
"I had a great experience setting up a renter's insurance policy with Monica. She was very professional and provided me with lots of useful information throughout the process. I highly recommend Shawn Kreifels and his team because they make it easy to get solid coverage at a reasonable price."

Alisa Austin

July 22, 2020

5  out of  5 rating by Alisa Austin
"Shawn and his team made our transition to our new home so easy and effortless. He is quick to respond with any questions we had and got everything set up quickly and efficiently. Highly recommended!!"

Amber Moritz

April 28, 2020

5  out of  5 rating by Amber Moritz
"Great guy great insurance"

mick stephens

February 15, 2020

5  out of  5 rating by mick stephens
"Quick and Responsive to my needs! Everything has been handled through the phone calls! Easy 'nuff"

Olivia Scott

February 14, 2020

5  out of  5 rating by Olivia Scott
"Shawn, Courtney and everyone at this office has been extremely helpful EVERY time we call or stop by. We have been with Shawn for over 16 years and we have always received outstanding support."

Skiler Ramsey

October 10, 2019

5  out of  5 rating by Skiler Ramsey
"This office is great to work with!"

Logan McCarthy

August 14, 2019

5  out of  5 rating by Logan McCarthy
"Awesome agent"

Jennifer Russell

August 6, 2019

5  out of  5 rating by Jennifer Russell
"I adore my State Farm insurance. First of all, Shawn and Courtney have always made me feel valued and are always willing to help. Whether it’s a change in policy, reporting a claim, or even just a “calling to touch base” I have always had a great experience. I have had State Farm for over 3 years and will forever keep them."

Shaun Vickers

August 6, 2019

5  out of  5 rating by Shaun Vickers
"I’ve not been with a better insurance company. Outstanding customer service from start to finish. The staff is always friendly and helpful whenever I have questions."

Erika M

June 25, 2019

5  out of  5 rating by Erika M
"Shawn & Team are great to work with. I recently had a hail damage claim on my car that resulted in a total loss. Shawn took the time to answer all of my questions and was always readily available when something came up. In a world where we all need more time, Shawn and team have made things easy and convenient."

Perry Leif

March 8, 2019

5  out of  5 rating by Perry Leif
"awesome customer service, best agent and lucky to have. Go State Farm"


February 21, 2019

5  out of  5 rating by Travis
"Chelsea is very capable, responsive, and helpful. I highly reccomend!"

Rob Boyd

February 11, 2019

5  out of  5 rating by Rob Boyd
"As a new customer, my experience has been short, but very positive. Rates are competitive, product is superior, and the service has been excellent. I very much appreciate the excellent communication and quick response to questions and concerns."

Tosha Abbott

February 4, 2019

5  out of  5 rating by Tosha Abbott
"Shawn and his employees are awesome! They are very helpful and explain everything very well! Highly recommended!"

Damon Wohlers

January 17, 2019

5  out of  5 rating by Damon Wohlers
"Great customer service and willingness to go out of the way to assist me with all my insurance and investing needs!"


March 13, 2018

5  out of  5 rating by Mopar3101
"Good office, Kortney and Shawn are very helpful."