Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nick Lenzen

Nick Lenzen

May 21, 2026

5  out of  5
rating by Nick Lenzen
"Staff are friendly, professional, and easy to communicate with. Staff provides excellent service."
Profile photo of Beth Cunningham

Beth Cunningham

May 20, 2026

5  out of  5
rating by Beth Cunningham
"It was easy to update, and Rossi was incredibly helpful and patient through all my questions."
Profile photo of BethanyCC

BethanyCC

April 28, 2026

5  out of  5
rating by BethanyCC
"Beau has been exceedingly helpful with our upcoming move to Nebraska from out of state. He coordinated our home and auto insurance. It is nice to know it is done right the first time. Great Job!"
Profile photo of Shun Sato

Shun Sato

April 22, 2026

5  out of  5
rating by Shun Sato
"(English) Beau, who works here, picked up our online application and handled it quickly. He also offered us a lower price than the one shown when we applied online. Later, when I went to the store in person to set up credit card autopay, a different staff member helped me, and that person was also very kind. (Japanese, 日本語) ここに所属しているBeauさんは、私たちのオンライン申請を拾い上げてくれて、迅速に対応してくれました。加えて、オンラインで申請したときよりも安い額で提示してくれました。クレジットカードのautopayを申請するときに直接店舗にいった際は別のスタッフでしたが、その方も親切に対応してくれました。"
We responded:
"Thank you for the review. Our office aims to make insurance simple and we always work to make sure you have the coverage and all discounts available to you. Apperciate you! "
Profile photo of Tiffany Beiermann

Tiffany Beiermann

April 22, 2026

5  out of  5
rating by Tiffany Beiermann
"Accurate and quick service every time we need it. Great to work with!"
We responded:
"Thank you so much for the review. It's an honor to work with you and your family. Lots of history there :) I appreciate you!"
Profile photo of Max

Max

April 2, 2026

5  out of  5
rating by Max
"Always very professional and most helpful."
We responded:
"Thanks again Max - We appreciate the review and aim to make insurance easy! Appreciate you!"
Profile photo of Ronald Todd-Meyer

Ronald Todd-Meyer

March 19, 2026

5  out of  5
rating by Ronald Todd-Meyer
"We have had excellent service with Shawn Kreifels agency with our home and auto insurance."
We responded:
"Awesome! Thank you so much for the 5 star review. We aim to provide top notch service. Appreciate working together over the years! "
Profile photo of Jeanie Weber

Jeanie Weber

March 11, 2026

5  out of  5
rating by Jeanie Weber
"Everyone in Sean's office are knowledgeable, professional and personable. Much appreciated."
We responded:
"Jeanie, thank you for the 5-star review. It is always a pleasure working with you! Our team strives to be the best! Thank you!"
Profile photo of Andrew Olsen

Andrew Olsen

March 7, 2026

5  out of  5
rating by Andrew Olsen
"I can’t recommend this insurance company enough. He helped me and my family find the right coverage and honestly saved us from what could have been generational debt. He took the time to explain everything clearly, made sure we understood our options, and genuinely looked out for our best interests instead of just trying to sell us something cheap. If you’re looking for someone who actually cares about protecting families and doing right by his clients, I highly recommend reaching out to him and his team."
We responded:
"Thank you so much for the review Andrew! As you know, we believe in developing meaningful relationships with our clients and discussing all of the options available before something happens so you know what to expect when the unexpected happens. Appreciate you and your family!"
Profile photo of Carson Protaskey

Carson Protaskey

March 7, 2026

5  out of  5
rating by Carson Protaskey
"Shawn saved me and my family from generational debt when my house burned down. I could never thank him enough. If you need insurance, talk to this guy."
We responded:
"Thank you so much for the review. You know we are always here for you. Appreciate you!"
Profile photo of Kalen Wallin

Kalen Wallin

March 3, 2026

5  out of  5
rating by Kalen Wallin
"Been using their renters insurance for years with no issues."
We responded:
"Kalen - thank you so much for the review. We appreciate your business!"
Profile photo of Linda Naeve

Linda Naeve

February 27, 2026

5  out of  5
rating by Linda Naeve
"Very happy with State Farm and our agent Shawn. Also a big thank you to Cody for helping me navigate my log in. Much appreciated!!!!"
We responded:
"So happy we connected and were able to help you and Jim! Love all of our Fallbrook Neighbors :) Thanks again! Appeciate you!"
Profile photo of Jennifer Spellman

Jennifer Spellman

February 26, 2026

5  out of  5
rating by Jennifer Spellman
"Cody was incredibly helpful today getting us coverage and new insurance cards for new vehicle right away! Great service and much appreciated!!!"
We responded:
"Thank you for the 5 Star review Jennifer. It's an honor to work with your family!"
Profile photo of Nikee Shrestha

Nikee Shrestha

February 25, 2026

5  out of  5
rating by Nikee Shrestha
"Cody was super helpful and process went very smoothly."
We responded:
"Appreciate the review Nikee. Our goal is to make insurance simple for our clients! Thank you!"
Profile photo of nursey402

nursey402

February 25, 2026

5  out of  5
rating by nursey402
"ok"
We responded:
"Thank you so much for providing our office with a review. Appreciate you!"
Profile photo of Erika Johnson

Erika Johnson

February 23, 2026

5  out of  5
rating by Erika Johnson
"Very fast and helpful!"
We responded:
"Thank you for the review Erika. It always a pleasure working with you!"
Profile photo of Peyton Schreiter

Peyton Schreiter

February 18, 2026

5  out of  5
rating by Peyton Schreiter
"Everyone at Shawn Kreifel’s office is so helpful and kind. They always respond to me quickly!"
We responded:
"Thank you for the review Peyton! It's an honor to work with you and Nick. We are here for you!"
Profile photo of Connie Jelsma

Connie Jelsma

February 13, 2026

5  out of  5
rating by Connie Jelsma
"Have had many years of excellent service. Great people to work with."
We responded:
"Thank you for the review Connie! So glad my dad connected us many years ago! We love working with amazing customers like you!"
Profile photo of Owen Koepke

Owen Koepke

February 11, 2026

5  out of  5
rating by Owen Koepke
"Very helpful and easy to work with."
We responded:
"Thank you for the 5 Star review Owen. It's a pleasure working with you and your family. We aim to make insurance easy and look forward helping you through life's milestones!"
Profile photo of David Schmidt

David Schmidt

February 3, 2026

5  out of  5
rating by David Schmidt
"Rossi is so helpful and positive; everyone at State Farm makes that which seems confusing, less so :)"
Profile photo of Patricia Stauss

Patricia Stauss

January 30, 2026

5  out of  5
rating by Patricia Stauss
"Very personable and took time in explaining things."
We responded:
"Thank you for the review Patti. Our goal is to makes sure we outline options, make it SIMPLE and get coverage set up to meet your needs before something happens and you need your State Farm Insurance! Appreciate you!"
Profile photo of Andrew Rotert

Andrew Rotert

January 29, 2026

5  out of  5
rating by Andrew Rotert
"Friendly and informative for my home and auto insurance"
We responded:
"Thank you for the 5 Star Review. Look forward to working together to ensure your coverage changes as your needs change and to help you build for your future. Appreciate you!"
Profile photo of Fred

Fred

January 29, 2026

5  out of  5
rating by Fred
"I called Shawn's office to get a quote, I compared it to several others and decided to go with State Farm. I worked with Angie who was wonderful to work with. I had a technical issues with accessing my online account which took All State's Corporate tech support and Angie who both had to make changes on their side. I figured this is take a while but low and behold it was completed the same day. Angie even called me back to make sure I had online access, nice job, thanks!"
We responded:
"Appreciate the review Fred! We always say there is insurance and then there is Shawn Kreifels State Farm Insurance. We leverage the personal local office with the largest insurer behind us. Look forward to working together for many years!"
Profile photo of Kathy H

Kathy H

January 27, 2026

5  out of  5
rating by Kathy H
"Friendly, helpful, and lower premiums"
Profile photo of Denise Borgmann

Denise Borgmann

January 19, 2026

5  out of  5
rating by Denise Borgmann
"So appreciate the staff at Shawn Kreifels State Farm office, they're always so pleasant and helpful. Thank you Josh for spending time with us going through all the details and options for our homeowners policy."
We responded:
"Thank you for the review Denise. We have worked together for my entire career, time flies!! Fortunate to have great clients like you to work with! Our team is always available to make sure your coverage keeps up with any new things that happen in your life."